Recap From the Spring Raddon Research Insights Workshops
Tue, 08/30/16 | | No Comment

This past May, Raddon held semiannual workshops for participants in its Raddon Research Insights program to discuss the most current research and the issues participants face in achieving their goals. This Raddon Report covers research highlights and related discussions regarding how the findings apply to various business models used by our clients.

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Protected: CEO Workshop Report – Summer 2016
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Why Can’t Kids Be Like We Were?
Thu, 08/18/16 – 9:45 | | No Comment
Why Can’t Kids Be Like We Were?

Every generation wonders why younger generations don’t see the world as they do. Many financial institutions may wonder the same thing as they contemplate how to serve the millennial generation.

Research Study: Has the American Dream for Millennials Been Shattered?
Wed, 08/17/16 – 8:56 | | No Comment
Research Study: Has the American Dream for Millennials Been Shattered?

In this comprehensive 58-page Research Insight Study, Raddon explores the attitudes and behaviors of younger consumers with regard to financial services to determine how financial service providers can best meet the evolving needs of this segment. This paper covers a variety of topics and issues involving Millennials, and offers financial institutions strategic and tactical considerations when creating a road map to better serve this generation.

Protected: 2016 Raddon CEO Forum Material
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Security in the Palm of Your Hand
Thu, 07/21/16 – 9:23 | | No Comment
Security in the Palm of Your Hand

Biometrics has emerged as an alternative technology to meet the financial services sector’s growing need to combat increasing identity theft and fraud. For purposes ranging from identification to task initiation, biometrics use human characteristics – voice, fingerprints, facial recognition, palm or iris vein patterns – which are difficult to replicate.

Protected: Small Business National Research Spring 2016 Report
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Mobile Bankers Leading the Way in Omnichannel Usage
Wed, 06/29/16 – 10:14 | | No Comment
Mobile Bankers Leading the Way in Omnichannel Usage

Most people have become omnichannel consumers of financial services, particularly mobile banking users. Consumers adopt new channels as they emerge as complements to existing channels instead of replacing older delivery channels. ATMs did not supplant branches, just as online banking did not supplant ATMs, for example.

Taking Care of Business: Meeting the Needs of Digitally Connected Businesses on the Go
Thu, 06/16/16 – 9:48 | | No Comment
Taking Care of Business: Meeting the Needs of Digitally Connected Businesses on the Go

Consumers aren’t the only ones turning to mobile banking for anytime, anywhere access to financial services. According to the Fall 2015 Small Business National Research report by Raddon, nearly half of small businesses are using mobile to add a new dimension to their day-to-day operations, including on-the-go approvals and decision making.

Protected: CEO Workshop Report – Spring 2016
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Know Who Is Shopping You Online
Thu, 06/9/16 – 11:59 | | No Comment
Know Who Is Shopping You Online

Given their investment in technology, financial institutions are more than justified to ask questions relevant to what extent they are being shopped online and which consumers are shopping them. Executives may find the answers to such questions quite surprising.

Jump in the Stream: Using Digital Audio Programming to Reach Millennials
Wed, 05/25/16 – 10:26 | | No Comment
Jump in the Stream: Using Digital Audio Programming to Reach Millennials

Consumption of media is shifting online, giving consumers access to the music they want and providing financial institutions with a new, more personalized marketing opportunity. Using digital audio programming, such as Pandora® and Spotify®, banks and credit unions can target sizeable audiences by coordinating messaging with consumer musical tastes.