Why Can’t Kids Be Like We Were?
Thu, 08/18/16 | | No Comment

Every generation wonders why younger generations don’t see the world as they do. Many financial institutions may wonder the same thing as they contemplate how to serve the millennial generation.

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Gen Y, Raddon Research, Research Study »

Research Study: Has the American Dream for Millennials Been Shattered?
Wed, 08/17/16 – 8:56 | | No Comment

Has the American Dream for Millennials Been Shattered?

Date Published: August 10, 2016
Author: Pat Bator
Study Length: 58 Pages
Price: $1,500
Number of Charts: 68

Questions? Contact Lynne Cornelison at comments@raddon.com or 800.827.3500  Read the whole story »

Protected: 2016 Raddon CEO Forum Material
Tue, 08/16/16 – 14:08 | | Enter your password to view comments.

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Security in the Palm of Your Hand
Thu, 07/21/16 – 9:23 | | No Comment
Security in the Palm of Your Hand

Biometrics has emerged as an alternative technology to meet the financial services sector’s growing need to combat increasing identity theft and fraud. For purposes ranging from identification to task initiation, biometrics use human characteristics – voice, fingerprints, facial recognition, palm or iris vein patterns – which are difficult to replicate.

Protected: Small Business National Research Spring 2016 Report
Fri, 07/1/16 – 12:09 | | Enter your password to view comments.

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Mobile Bankers Leading the Way in Omnichannel Usage
Wed, 06/29/16 – 10:14 | | No Comment
Mobile Bankers Leading the Way in Omnichannel Usage

Most people have become omnichannel consumers of financial services, particularly mobile banking users. Consumers adopt new channels as they emerge as complements to existing channels instead of replacing older delivery channels. ATMs did not supplant branches, just as online banking did not supplant ATMs, for example.

Taking Care of Business: Meeting the Needs of Digitally Connected Businesses on the Go
Thu, 06/16/16 – 9:48 | | No Comment
Taking Care of Business: Meeting the Needs of Digitally Connected Businesses on the Go

Consumers aren’t the only ones turning to mobile banking for anytime, anywhere access to financial services. According to the Fall 2015 Small Business National Research report by Raddon, nearly half of small businesses are using mobile to add a new dimension to their day-to-day operations, including on-the-go approvals and decision making.

Protected: CEO Workshop Report – Spring 2016
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Know Who Is Shopping You Online
Thu, 06/9/16 – 11:59 | | No Comment
Know Who Is Shopping You Online

Given their investment in technology, financial institutions are more than justified to ask questions relevant to what extent they are being shopped online and which consumers are shopping them. Executives may find the answers to such questions quite surprising.

Jump in the Stream: Using Digital Audio Programming to Reach Millennials
Wed, 05/25/16 – 10:26 | | No Comment
Jump in the Stream: Using Digital Audio Programming to Reach Millennials

Consumption of media is shifting online, giving consumers access to the music they want and providing financial institutions with a new, more personalized marketing opportunity. Using digital audio programming, such as Pandora® and Spotify®, banks and credit unions can target sizeable audiences by coordinating messaging with consumer musical tastes.

Protected: SPSG Spring 2016 Workshop Supporting Material
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CEO Strategies Group Recap: What Are the Keys to Sustainable Performance?
Fri, 05/13/16 – 8:24 | | No Comment
CEO Strategies Group Recap: What Are the Keys to Sustainable Performance?

One overarching theme at the workshops was the importance of strategizing for sustainable growth. Considering the ongoing industry consolidation (largely a function of smaller organizations going away), rising operating and delivery costs and the clear earnings advantage for larger institutions, the ability to grow and benefit from economies of scale will be vital to organizational success, if not survival.