In the Fall of 2009, RFG asked consumers to indicate if they ever read about or interacted with their financial institution(s) while on a social networking Website.Â
Only 2% of all consumer households report that they …

In the Fall of 2009, RFG asked consumers to indicate the social network site that they visit and how often.Â
One-half (48%) of consumer households report that they visit at least one social network site.  With …

In the Fall of 2009, RFG asked consumers that recollected that they received a cross sales attempt when they opened their most recent new checking account to indicate the type of product or service that …

RFG’s Fall 2009 research detailed a special cross tabulation between the behavior changes consumers have made to avoid NSF or overdraft fees and the lowest balance amount that their primary checking account reaches during a …

In the Fall of 2009, consumers were asked to indicate if they have changed the manner in which they handle their checking and/or debit card account to avoid non-sufficient funds or overdraft fees.Â
Today, more households are …

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In the Fall of 2009, consumers were asked to indicate the lowest amount that their household’s primary checking account balance reaches during the course of a typical month.Â
Six out of 10 (59%) of all households indicate that …

RFG tracks consumer usage of various bank products to facilitate a greater understanding among financial institutions with respect to which products are “hot” and which products are “not.”Â
Accordingly, the Fall 2009 research asked consumers to …

In the Fall of 2009, consumers were asked to indicate the maximum amount of time they would be willing to travel to keep the same banking provider if the banking branch that they use most often …

In the Fall of 2009, consumers were asked to indicate how their long-term attitudes and behaviors have changed toward spending, savings, borrowing, and investing given the economic and financial market conditions in the last 18 …