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About RFG

The Raddon Report is a publication by your friends at Raddon Financial Group (RFG) for the sole purpose of relating our fact-based research with the opinions, insights and recommendations of our analysts.   If you’re a client of ours, you’re probably familiar with the depth of data resources and level of current industry research available from RFG.  This Web site provides a forum for our team to disseminate new ideas, thoughts and lessons drawn from our proprietary research and from countless meetings and workshops with financial institutions around the country.

We value your feedback and encourage your interaction.  Please ask us to tackle the issues and trends most important to you as they relate to your institution or the industry, and don’t hesitate to let us know if you feel we are ever misguided or misinformed in what you see within the walls of this URL.

Need ideas, recommendations or solutions for sustainable business improvements? Contact RFG for our unique blend of strategic foresight, objective intelligence and industry expertise that enables our clients to gain a competitive advantage.  Call 800.827.3500 or email.

About RFG

Since 1983, RFG has been providing research-based solutions to the financial services industry. Since we only work with financial institutions, we understand the industry and know how consumers interact with financial institutions. By using best practices in research and analysis, RFG creates reliable business intelligence and actionable customer segmentation. Using proprietary database resources, RFG helps financial institutions manage customer relationships and improve financial performance.

Research and Analytic Services

  • Profitability analysis
  • Product management
  • Market analysis
  • Branch performance analysis
  • Credit card portfolio analysis
  • Delivery channel analysis
  • Consumer research
  • Customer surveys
  • Small business research
  • Customer segmentation

Software Solutions

  • MCIF Solutions
  • Lead presentment and management solutions
  • Business process management
  • Matrix marketing solutions
  • List management solutions

Strategic Advisory Services

RFG’s Strategic Advisors work with financial institutions to evaluate their financial performance, market opportunities and business strategy. Averaging 10 years of “client-side” financial marketing experience, RFG’s Strategic Advisors offer strategies and tactics to help improve overall performance.

Strategic Advisors can be retained on an annual basis for ongoing strategic and tactical consultation, or they can work one-on-one with clients to complete specific projects that are tailored to increase sales, improve revenues or reduce expenses.

  • Earnings improvement planning
  • Balance growth strategies
  • Retention strategies
  • Competitive analysis
  • New product design and migration
  • Branch planning
  • Marketing planning and execution

Professional Services

With extensive bank and credit union experience, our financial industry consultants apply their knowledge to help you discover and implement technology solutions that make sense within the context of your business. RFG’s Professional Services team offers solutions specifically geared to the financial services industry. Professional Services offers proven consultative solutions in the areas of process improvement, revenue enhancement and technical infrastructure.

  • Business process transformation
  • CRM and business intelligence services
  • Security and operational reviews
  • Best practices
  • Revenue enhancement consulting
  • Database & infrastructure services
  • M&A project management

About Our Parent Company

Fiserv, Inc. (NASDAQ: FISV) is a leading global provider of information management and electronic commerce systems for the financial services industry, providing integrated technology and services that create value and results for our clients. Fiserv drives innovations that transform experiences for more than 16,000 clients worldwide, including banks, credit unions and thrifts, billers, mortgage lenders and leasing companies, brokerage and investment firms and other business clients. Learn more at www.fiserv.com.


All content on this Web site is copyright-protected, but may be reproduced with appropriate attribution and acknowledgement. The opinions published on this Web site are those of the authors alone and do not reflect those of Raddon Financial Group as a whole. All care but no responsibility is taken for errors and omissions.

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